True or False? In social media, a service level agreement (SLA) refers to how much time passes between when a customer reaches out and when the company responds.

QUESTION

True or False? In social media, a service level agreement (SLA) refers to how much time passes between when a customer reaches out and when the company responds.

True

False

The correct answer is:

True

True or False? In social media, a service level agreement (SLA) refers to how much time passes between when a customer reaches out and when the company responds.
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