Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.

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QUESTION

Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.

This SLA’s requirements focus on the wrong activities.

This SLA’s requirements aren’t specific enough.

This SLA is missing a requirement.

No change needed.

The correct answer is:

No change needed.

Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.
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